# Jovana Ugrinic 31 March 2023 Published by [Jovana Ugrinic](https://tiledesk.com/author/jovanatd/) on 31 March 2023 ## [Aumenta il tasso di conversione grazie all’automazione](https://tiledesk.com/customer-stories/aumenta-il-tasso-di-conversione-grazie-allautomazione/) Se stai cercando una storia di successo sull’automazione che possa ispirarti, sei nel posto giusto! Per automazione, chiariamo subito, intendiamo proprio l’uso di un chatbot h24… --- 29 March 2023 Published by [Jovana Ugrinic](https://tiledesk.com/author/jovanatd/) on 29 March 2023 ## [Tiledesk Product Update – February 2023](https://tiledesk.com/changelog/tiledesk-product-update-february2023/) February is the month of making the no-code chatbot design studio a reality. AI-powered native chatbots combined with the rules of proactivity are able to pass… --- 17 March 2023 Published by [Jovana Ugrinic](https://tiledesk.com/author/jovanatd/) on 17 March 2023 ## [Tiledesk Product Update – January 2023](https://tiledesk.com/changelog/tiledesk-product-update-january-2023/) World’s 1st (free) Chatbot Community! We wanted to start the year in the right spirit by launching something more innovative than ever. We work on and… --- 20 February 2023 Published by [Jovana Ugrinic](https://tiledesk.com/author/jovanatd/) on 20 February 2023 ## [A new generation Chatbot serving the government and its citizens](https://tiledesk.com/customer-stories/a-new-generation-chatbot-serving-the-government-and-its-citizens/) Thanks to the 2021 National Recovery and Resilience Plan (NRRP) bill, the government had to plan how to address queries from the public and local authorities… --- 26 January 2023 Published by [Jovana Ugrinic](https://tiledesk.com/author/jovanatd/) on 26 January 2023 ## [Tiledesk Product Update – December 2022 ☃](https://tiledesk.com/changelog/tiledesk-product-update-december-2022/) New cool chat features are all about making yours and your agents' lives easier: check offline messages, live pages and shortcuts to copying and adding canned responses. Also, gain early access to our fresh no-code Chatbot Design Studio. --- 2 January 2023 Published by [Jovana Ugrinic](https://tiledesk.com/author/jovanatd/) on 2 January 2023 ## [How to qualify your leads with WhatsApp chatbots](https://tiledesk.com/blog/whatsapp-lead-generation/) What is the best way to grow your business? And why is it through WhatsApp Lead Generation? To put it simply, you can qualify your leads… --- 2 December 2022 Published by [Jovana Ugrinic](https://tiledesk.com/author/jovanatd/) on 2 December 2022 ## [Tiledesk Product Update – November 2022❄️](https://tiledesk.com/changelog/new-sound-notification/) Winter is fast approaching and you can guess what’s been keeping our Engineers Team warm. That’s right – working on Tiledesk improvements and further development. In… --- 25 November 2022 Published by [Jovana Ugrinic](https://tiledesk.com/author/jovanatd/) on 25 November 2022 ## [How to automate the answers to your customers’ FAQs](https://tiledesk.com/blog/free-ai-chatbot-for-website/) Free AI chatbot for website via live chat software. Nowadays, the market is filled with live chat tools, many of which are cost-free. The main live-chat… --- 16 November 2022 Published by [Jovana Ugrinic](https://tiledesk.com/author/jovanatd/) on 16 November 2022 ## [How to improve your customer service with departments](https://tiledesk.com/blog/how-to-build-your-customer-service-with-departments/) One department, one Team. Good fences make good neighbors, and we at Tiledesk cannot agree more. In order to make clearly streamline your customer’s requests, you…