# Customer Stories

See how global Brands, local Organizations and fast-growing Startups use Tiledesk to support and engage their customers.

### [How Trackting Saved 30% of Support Staff Time with AI Agent](https://tiledesk.com/customer-stories/how-trackting-saved-30-of-support-staff-time-with-ai-agent/)

Today, we are excited to share another customer story that is absolutely insightful. One year ago, we officially started our collaboration with Trackting to help them …

### [How Key-One Reduced 70% of Tickets for Its Customers](https://tiledesk.com/customer-stories/how-key-one-reduced-70-of-tickets-for-its-customers/)

Key-One, a Milan-based digital agency, has recently expanded its services to include automating customer interactions and workflows. These services are in high demand as more businesses …

### [How Premiata achieved a 90% inquiry resolution rate with AI](https://tiledesk.com/customer-stories/how-premiata-achieved-a-90-inquiry-resolution-rate-with-ai/)

Creating a scalable customer service that can operate 24/7 and guide users towards the sales funnel was a challenge for Premiata.us – the American branch of Premiata, an Italian …

### [Aumento Conversioni Officine Carra con Automazione Lead](https://tiledesk.com/customer-stories/aumento-conversioni-officine-carra-con-automazione-lead/)

Officine Carra, un’azienda leader nel settore dell’allestimento dei veicoli industriali da oltre 40 anni, si è trovata di fronte a una sfida comune nel marketing digitale: …

### [Polishing Customer Interactions: How Tiledesk Helped Flamond Sparkle](https://tiledesk.com/customer-stories/polishing-customer-interactions-how-tiledesk-helped-flamond-sparkle/)

In the jewelry industry, every detail matters. Flamond, an innovative online jewelry store, understood this and sought to make their customer interactions as flawless as their …

### [AI in E-commerce: Ecobaby’s Success with Tiledesk](https://tiledesk.com/customer-stories/ecobabys-success-with-tiledesk/)

Ecobaby is an established Italian e-commerce platform with over a decade of experience. They are deeply committed to promoting organic, natural, and eco-friendly products, offering a …

### [How Córdoba University Improved Student Interaction with AI Agent](https://tiledesk.com/customer-stories/cordoba-university-improved-interaction-with-chatbot-automation/)

AI agents are a powerful solution for educational institutions that need to handle a large number of student inquiries. In this customer story, we will show …

### [Aumenta il tasso di conversione grazie all’automazione](https://tiledesk.com/customer-stories/aumenta-il-tasso-di-conversione-grazie-allautomazione/)

Se stai cercando una storia di successo sull’automazione che possa ispirarti, sei nel posto giusto! Per automazione, chiariamo subito, intendiamo proprio l’uso di un chatbot h24 …

### [A new generation Chatbot serving the government and its citizens](https://tiledesk.com/customer-stories/a-new-generation-chatbot-serving-the-government-and-its-citizens/)

Thanks to the 2021 National Recovery and Resilience Plan (NRRP) bill, the government had to plan how to address queries from the public and local authorities …