# tiledesk.com > AI-optimized mirror of tiledesk.com containing 50 pages totalling 29,773 words of clean markdown content, structured data, and semantic HTML. Original source: https://tiledesk.com/. Last updated: 2026-04-29T20:11:05.529Z. Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG). ## Homepage - [site-root.html](/site-root.html) (1 words) ## Articles & Blog Posts - [changelog/tiledesk-third-product-update-for-2023-new-improvements.html](/changelog/tiledesk-third-product-update-for-2023-new-improvements.html) (1 words) - [blog/build-your-self-train-chatbot-with-tiledesk/index.html](/blog/build-your-self-train-chatbot-with-tiledesk/index.html) (1 words) - [blog/the-tiledesk-instant-messaging-engine/index.html](/blog/the-tiledesk-instant-messaging-engine/index.html) (1 words) - [changelog/tiledesks-q1-2024-updates-knowledge-base-integrations-actions.html](/changelog/tiledesks-q1-2024-updates-knowledge-base-integrations-actions.html) (1 words) - [How Córdoba University Improved Student Interaction with AI Agent](/customer-stories/cordoba-university-improved-interaction-with-chatbot-automation.html): How to create a chatbot for your university with Tiledesk. See how Córdoba University improved their communication with their students with chatbot automation, Post a Comment (1,604 words) - [AI in E-commerce: Ecobaby’s Success with Tiledesk](/customer-stories/ecobabys-success-with-tiledesk/index.html): Discover how Ecobaby, an e-commerce platform, revolutionized its customer support with Tiledesk’s AI chatbot. Learn about their journey and success., Post a Comment (1,552 words) - [blog/about-our-vision/index.html](/blog/about-our-vision/index.html) (1 words) - [customer-stories/a-new-generation-chatbot-serving-the-government-and-its-citizens.html](/customer-stories/a-new-generation-chatbot-serving-the-government-and-its-citizens.html) (1 words) - [customer-stories/aumento-conversioni-officine-carra-con-automazione-lead.html](/customer-stories/aumento-conversioni-officine-carra-con-automazione-lead.html) (1 words) - [How to increase customer engagement online](/customer-stories/how-to-increase-customer-engagement-online/index.html): Discover how to increase customer engagement online with a front chat widget and a virtual assistant chatbot open source, Post a Comment (1,564 words) - [changelog/tiledesk-product-update-exciting-new-features-and-improvements.html](/changelog/tiledesk-product-update-exciting-new-features-and-improvements.html) (1 words) - [The cost of falling behind: AI Adoption challenges and the Tiledesk solution](/it/blog-it/il-costo-del-ritardo-le-sfide-delladozione-dellintelligenza-artificiale-e-la-soluzione-tiledesk.html): AI adoption doesn’t have to be complex or costly. Learn how Tiledesk helps mid-market companies overcome integration challenges and prevents productivity loss, Post a Comment (917 words) - [Tiledesk’s Q2 2024 updates: New improvements that you won’t miss](/changelog/tiledesks-q2-2024-updates-new-improvements-that-you-wont-miss.html): Post a Comment (1,259 words) - [Polishing Customer Interactions: How Tiledesk Helped Flamond Sparkle](/customer-stories/polishing-customer-interactions-how-tiledesk-helped-flamond-sparkle.html): Read about Flamond’s success, an ecommerce jewelry store, with Tiledesk’s chatbot and learn how conversation automation can enhance your customer service., Post a Comment (1,058 words) - [How Trackting Saved 30% of Support Staff Time with AI Agent](/customer-stories/how-trackting-saved-30-of-support-staff-time-with-ai-agent.html): Post a Comment (881 words) - [it/blog-it/index.html](/it/blog-it/index.html) (1 words) - [Blog](/blog/index.html) (460 words) - [Leave the repetitive tasks to the best chat widget for website](/customer-stories/best-free-website-chat-widget/index.html): In this customer story, we introduce the best free website chat widget with all the tutorials for implementation., Post a Comment (1,074 words) - [Best Live Chat for Business – customer story](/customer-stories/best-live-chat-for-business/index.html): If you are wondering what the best live chat for your business is, we recommend reading this article about one of our customer stories., Post a Comment (843 words) - [Product Updates](/changelog/index.html) (497 words) - [How Premiata achieved a 90% inquiry resolution rate with AI](/customer-stories/how-premiata-achieved-a-90-inquiry-resolution-rate-with-ai.html): Post a Comment (973 words) - [Auto-reply for customer service can answer Up To 87% of Inquiries](/customer-stories/chatbot-for-customer-service/index.html): The benefits of chatbots for your customers are countless. Let's see how you can answer your customers' problems up to 87% with chatbots, Post a Comment (1,374 words) - [Michele Pomposo](/author/micheletiledesk/index.html) (471 words) - [Tiledesk updates: KB import/export, analytics fix, voice bots](/changelog/tiledesk-updates-voice-bots-analytics-fix-kb-import-export.html): Post a Comment (489 words) - [Tiledesk’s Q4 2023 Product Updates: Evolving with the Market](/changelog/tiledesks-q4-2023-product-updates-evolving-with-the-market.html): Post a Comment (963 words) - [How Key-One Reduced 70% of Tickets for Its Customers](/customer-stories/how-key-one-reduced-70-of-tickets-for-its-customers.html): Post a Comment (816 words) - [Aumenta il tasso di conversione grazie all’automazione](/customer-stories/aumenta-il-tasso-di-conversione-grazie-allautomazione.html): Aumenta il tasto di conversione grazie all'automazione eseguita da chatbot. Leggi come dei semplici visitatori diventano i tuoi clienti., Post a Comment (906 words) - [Tiledesk March Update: What’s New and Improved?](/changelog/tiledesk-march-update/index.html): Tiledesk March Update: Discover the latest features of Tiledesk, the open source live chat platform with chatbots. New features and functions, Post a Comment (1,200 words) - [Tiledesk Product Update – January 2023](/changelog/tiledesk-product-update-january-2023/index.html): You can design chatbots with 0 coding skills required & publish your works of art in our free Chatbot Community. Adopt and adapt bots., Post a Comment (473 words) - [More control over AI answers, user visibility, and team roles](/changelog/more-control-over-ai-answers-user-visibility-and-team-roles.html): Post a Comment (424 words) - [Third Quarter Improvements for a More Efficient Customer Service](/changelog/third-quarter-improvements-for-a-more-efficient-customer-service.html): Post a Comment (600 words) - [How a fast-growing startup integrated its CRM with WhatsApp](/customer-stories/discover-how-a-fast-growing-startup-did-easily-whatsapp-business-api-crm-integration.html): Discover how a fast-growing startup did easily the integration of its CRM with Tiledesk live chat on WhatsApp Business API, Post a Comment (888 words) - [Tiledesk Product Update – December 2022 ☃](/changelog/tiledesk-product-update-december-2022/index.html): Check this month new chat features, such as offline messages and gain early access to Chatbot design studio to start testing no code bots., Post a Comment (643 words) - [Tiledesk Product Update – October 2022🎃](/changelog/new-free-chatbot-templates/index.html): New free chatbot templates for your customer service that run on WA Business, FB Messenger and Telegram. With an improved design, too., Post a Comment (529 words) - [Tiledesk Product Update – February 2023](/changelog/tiledesk-product-update-february2023/index.html): Post a Comment (659 words) - [Tiledesk Product Update – July 2022](/changelog/tiledesk-product-personalise-your-dashboard-update-july-2022.html): Personalise your dashboard, build custom apps, ensure no loss of customer info thanks to internal and public notes for your agents & more., Post a Comment (568 words) - [Boost customer satisfaction with a free chatbot for your website](/customer-stories/why-you-cant-afford-to-ignore-free-chatbots-for-website.html): We are aware of the importance of a free chatbot for website. Let's see how Traqo answers 92% of customers' questions with Tiledesk., Post a Comment (1,035 words) - [Jovana Ugrinic](/author/jovanatd/index.html) (477 words) - [Tiledesk Product Update – November 2022❄️](/changelog/new-sound-notification/index.html): New sound notification is just one of the many area of developments and improvements. Check our new Onboarding and Form Builder, too., Post a Comment (598 words) - [Saeid Kajkolah](/author/saeidkajkolah/index.html): I help businesses achieve measurable results with LLM and AI solutions | CRM, lead qualification, and workflow automation (485 words) - [Tiledesk updates: smarter knowledge base, better AI agents, and key bug fixes](/changelog/tiledesk-updates-smarter-knowledge-base-better-ai-agents-and-key-bug-fixes.html): Post a Comment (497 words) - [Tiledesk Product Update – September 2022🍂](/changelog/free-native-chatbot/index.html): Try our newly updated free native chatbot as your virtual assistant to save costs and improve customer satisfaction. It's truly forever free., Post a Comment (578 words) - [Tiledesk Product Update – August 2022🌞](/changelog/tiledesk-train-a-bot-product-update-august-2022/index.html): Great product improvements: add followers to a customer conversations, train a bot, chat time stamp & transcript and more., Post a Comment (452 words) - [Tiledesk Product Update – Q2 2022](/changelog/tiledesk-product-update-q2-2022-boost-customer-service.html): Boost customer service with latest product developments: new languages, notifications, RASA AI integration, email ticketing, App store & more, Post a Comment (680 words) - [Engineering](/engineering/index.html) (180 words) - [Customer Stories](/customer-stories/index.html) (497 words) - [429 Too Many Requests](/features/index.html) (33 words) - [Tiledesk Hybrid Search RAG Architecture](/author/andreasponziello/index.html) (399 words) - [Release notes – October 2020](/author/ingandrealeo/index.html) (167 words) ## Resources - [Full Page Index](/index.html): Browse all cached pages with rich metadata - [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines - [XML Sitemap](/content/sitemap.xml): Machine-readable sitemap for crawler discovery - [Robots.txt](/content/robots.txt): Crawler directives