Product Updates
Product Updates
Learn about Tiledesk latest updates where you’ll find new features, fixed bugs and more.
22 April 2026
This release focuses on something teams usually realize too late: running AI agents in production is less about building flows and more about control, visibility, and […]
31 March 2026
This release focuses on three things that matter in daily work: a clearer Knowledge Base experience, smoother widget behavior (especially on mobile), and a cleaner set […]
18 February 2026
This release brings a major step forward in answer quality with Re-ranking, plus a batch of improvements across Knowledge Base web content, MCP tools, navigation, integrations, […]
23 December 2025
Before the end of the year, we are shipping one of our most complete updates so far. This release brings new AI model options, better WhatsApp […]
17 November 2025
We’re excited to share a major leap forward in what your AI Agents can do. This update includes a groundbreaking new feature that turns prompts into […]
21 October 2025
We’ve been busy lately and are excited to share some of the latest improvements at Tiledesk. This release introduces the powerful new AI Condition feature for […]
26 September 2025
Today, September 26, we are excited to share a set of improvements that make Tiledesk more flexible, more reliable, and easier to use for everyone. Let’s […]
17 September 2025
We’re back with another round of powerful updates that make Tiledesk even more intuitive and flexible — from smoother WhatsApp onboarding to new AI model integrations […]
14 August 2025
We’re rolling out a fresh batch of updates to the Tiledesk Dashboard — now live in production. This release introduces major enhancements in AI automation, Knowledge […]